Idea Napkin No. 2


19A – Idea Napkin No. 2


  1.       You.

I am currently seeking my Bachelor’s degree in Business Administration at the University of Florida. I have worked in banking for 10 years and when our regular customers come in; some would want to tell you what they have done since they were last in the branch. So listening became second nature when I saw a regular come in. I feel that I am also a quicker learner. I can usually complete a task after being shown once.

I want to manage the website and make sure the telemarketers receive the list of the people who do not want to be contacted.

          2.       What are you offering to customers?

I want to help stop unwanted telemarketing phone calls. I want to collaborate with a currently unmanaged website to better manage the list of people who don’t want to be contacted and make sure the telemarketing companies have this list and enforce that they do not call the people on the list.

          3.       Who are you offering it to?

This service is offered to anyone who is tired of receiving those unwanted telemarketing phone calls. No matter how many calls you have received you can sign up, there is no limit.

         4.       Why do they care?

I am one of those affected by the unwanted calls. I have personally added my name to the Do Not Call list and still receive telemarketing phone calls. This is why I want to take over managing the website to ensure the telemarketers know they are not allowed to call the people on the list. I would also like to enforce that they do not call the people on the list by implementing a fee or fine that would have to be paid by the telemarketing company if they continue to call people who are listed on the list.

          5.       What are your core competencies?

There is only one company that I can find that offers this service. The service is not well managed though and I want to offer a better management of the website.


I think this is a great service that is being offered, but there is seemingly no follow through. To me this has been proven since I added my name to the list and I still receive unwanted telemarketing phone calls. I believe this all fits together since the service will help stop unwanted telemarketing phone calls.


With some of the feedback I received, it seems this service will help people answer more calls since they will no longer have to worry about receiving unwanted telemarketing phone calls.



Comments

  1. Hi Sarah,
    I think its strange that there is only one website that offers this service and that they're not good at managing it. It would be great if you could improve this service. However, it might be difficult convincing people that your new service would be better than the current one. I think that fining the telemarketers for calling people on the no call list is a great idea. Great post!

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  2. Sarah,
    Someone actually told me recently that there currently is a penalty for companies who still call people off the do not call list. Apparently the amount of money they make from still calling people exceeds the penalty that they are given so it is still worth it to them. I am honestly not sure how credible this is but someone did tell me that so if you can find a way to stop this it would be awesome.

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